Our people...

To constantly drive for improvement in our service and work with the senior team in making sure we deliver what we promise

Neil Burrows - Group Sales and Marketing Director

Describe your role

I have overall responsibility for delivering a coordinated marketing, new business and corporate communications strategy for the Group.

Together with Paragon’s experienced team of Account Directors, I ensure we have the relevant resource, support and culture across Paragon’s account teams. An important element of my role is to drive excellent customer service across our operating sites and work with the senior management team to ensure we deliver on a daily basis.

What is your background?

I have over 25 years experience in the automotive industry. Before joining Paragon, I was Managing Director of Goodyear Dunlop’s HiQ Fast Fit Franchise and previously held senior sales and marketing positions with Audi UK, Nissan Europe and Goodyear Dunlop.

What skills are required for the role?

We work in a dynamic industry and working efficiently and with focus is essential. It is vital that we listen to our customers and understand what is important for them. In order to ensure we communicate effectively, we have to establish strong working relationships with both new and existing customers.